Unfortunately m…

Unfortunately my sad saga continues with Mochahost (read more here https://www.facebook.com/MochahostNever ) . During the past few weeks I have experienced several problems with the service provided by Mochahost. One day all of my hosting data became unavailable to me and since that time I have experienced serious issues with the use of their control panel. It has become impossible to make changes using the control panel and today my host data completely disappeared from one of my subdomains.
They have yet to resolve this problem. Their online support is never helpful and when you open a problem ticket they just ask you to be patient. How can I be patient when my website is not available and I have no control over my domains as their control panel software does not work??

More good new…

 

More good news about Mochahost: Yesterday, May 14th, access to their database was not available for over 3 hours. Unfortunaely, even after initiating a trouble ticket, it took them quite some time to resolve the issue. So just be aware that if you are hosting a business website with Mochahost you may loose money during the times your website database is unavailable to customers becasue of Mochahost’s  (read more here https://www.facebook.com/MochahostNever ) poor quality of service.

Another nice Mochahost story

Another nice Mochahost story. Mochahost (read more here https://www.facebook.com/MochahostNever ) claims that their servers are secure but they do not support the simple “sftp” security. This means that your ftp password can easily be stolen. 🙂

 

Mochahost Delete their negative reviews

When you publish the reality about their service, “mochahost” (read more here https://www.facebook.com/MochahostNever ) hide the comments posted to facebook in their page 🙂 instead of resolving these issues.

Mochahost drove me crazy

A Nice Story
When you buy a domain from “mochahost” (read more here https://www.facebook.com/MochahostNever ) they will publish all the private data that you gave them in confidence on the internet for the world to see… isn’t that just great. Now all the spammers, scammers, and criminals have access to your confidential data and can spam, scam and even come to your home for a visit. I hope that you will enjoy your time with them.
“mochahost” is a second hand domain reseller and as such does not have the capability to resolve issues that you encounter with their service. So what happens is that you are referred to enom.com who is the provider of domains to mochahost.com. Unfortunately enom.com’s support is not the greatest. They are slow to respond to the trouble ticket that you initiated and even slower to resolve the issue: it can take several hours to several days before the issue is resolved. So the bottom line is, if you want slow service with unpredictable results then you have come to the right place.

I recommend you…

I recommend you never buy any host or domain from this place “mochahost” (read more here https://www.facebook.com/MochahostNever )  they have really driven me crazy during the past year that i have used their host and domain service.
if you want to waste hours trying to resolve issues which seem to occur everyday, then use this company??
If you enjoy a good argument and a lack of response to the problem issues then use this company.
If you enjoy wasting hours of your time investigating the problem yourself so that you can inform their unqualified support group just exactly it is they need to do to resolve an issue then use this company.

If you don’t mind waiting for days, weeks, or months for the issue to be remedied, then by all means use this company..

My cancellation request to mochahost that they refused to refund me! Every day I experience new problems with their hosting service. The situation is such that I am losing customers. It seems that every week a new problem will be encountered and unfortunately their support team is unable to resolve these issues in a satisfactory amount of time. I spend hours trying to work with them and to encourage them to find solutions to no avail. Thus I am wasting my time and losing customers as a result of this and I therefore cannot afford to continue with their hosting service.

http://www.facebook.com/MochahostNever

mochahost the worst webhost

I have cancelled my service with Mochahost and asked them for a refund for the prorated amount remaining because their service lacks both reliability and availability. You can expect that, using Mochahost servers, your website will be unavailable to your customers at least twice a month. So a word to the wise. It would be best to never start service with Mochahost. If you are unhappy with their service it appears that you will not get a refund if you cancel your contract. They owe me a refund of 130 USD for the 2 years that were remaining on my contract but they are refusing to pay.

mochahost customer review

I recommend you never buy any host or domain from this place, because the access to their database always have problem and not available in most cases,
your website would load heavily, and finally when you ask for refund, they refuse to refund you, they owe me 130 USD. read my more stories here http://www.facebook.com/MochahostNever